In fiscal year 2008, employees scored above the maximum Performance Incentive Plan (PIP) goal of 85 for patient satisfaction for the year, scoring an impressive 86.2. Contributing to last year’s patient satisfaction results were 88 employees who received 20 or more favorable mentions in letters, discharge phone calls or Fanmail, and last month, the hospital hosted a luncheon to honor these “All-stars.”
Six of the nine members of Radiation Therapy honored at the All-stars luncheon included (seated l-r): Helene Civitello, radiation therapist; Joseph Ford, patient care associate; and Tiffany Dean. Standing (l-r) are radiation therapists Patricia Roy, Charlene Peschel and Anna McKinzie.
Get a glimpse into the lives of some of YNHH’s exceptional employees and medical staff and read about all of their wonderful contributions and programs that help make the hospital one of the top teaching and community hospitals in the U.S.
Read stories about some of the hospital’s dedicated volunteers and YNHH’s ongoing investment and commitment to help improve the quality of life for area residents through health and education initiatives, programs and services.
The “Get the Facts” section of DiscoverYNHH.org provides visitors detailed information about Yale-New Haven Hospital, including an overview of employee benefits and information, a summary of our annual employee survey, a review of our “Employer of Choice” accolades and other helpful facts and figures.
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